FAQ
How do I book an appointment?
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We handle all bookings digitally through our easy to use online scheduler. You can book and manage your appointments anytime, anywhere.
New Guests, please visit our New Guest and New Guest Services pages for more detailed information and direct links to Booking Options.
Why don’t you have a phone number?
We choose not to have a phone at the salon primarily so you have our full attention during your appointment without interruption and to to keep the spa like ambiance.
Do you do kid cuts and can I bring a child to my appointment?
We will do children’s cut, however we do not differentiate pricing as we perform the same service and pampering to children that we do for adults.
While we prefer for children to not accompany you to an appointment, we understand that sometimes it’s necessary. We ask that they remain in a chair and quietly entertained so the salon spa ambiance is maintained for other guests.
Do I have to keep a card on file?
Nope! Although many guests choose to keep a card on file for ease at check out, online purchases or pre-paying for product pick ups.
Information on Phorest’s security measures is available upon request.
How do I communicate with Studio 356?
The best way to reach us is through email info@studio356va.com or through the Studio 356 Facebook Messenger.
We reply to messages at the start and end of business hours Tuesday - Saturday. If we are available to check throughout the day, we will!
What is your cancellation policy?
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We understand that life happens! While we don’t enforce cancellation fees, we kindly ask for at least 24 hours’ notice if you need to reschedule or cancel your appointment. This helps us better serve all of our guests and ensures we can offer the most flexible scheduling options possible.